911

Accessing 911 in a Crisis: An Emerging Tool for the Deaf

The ability to communicate with the authorities by text in an emergency is limited to less than 10 percent of the U.S., says Scott Carlton, the creative director at Saatchi & Saatchi Wellness in New York City. Carlton is one of the masterminds behind Deaf 911, an emergency mobile app that gives people who are deaf or hard of hearing a voice when they need it most. Carlton doesn’t have a hearing loss, but his grandmother, with whom he was close, was profoundly deaf.

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